InFlight Retail: Is it really needed?

Inflight Retail or Onboard Duty Free is a little bit like marmite; you either love it or you can’t stand the thing. On this topic I feel I am slowly becoming the latter. Here’s why: I admit in the past when I’ve been travelling with my parents I have purchased the odd item, but at […]

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The future of Self Service Check In

Over the past few years we have seen the introduction of self-serve check in kiosks at many airports, which allows passengers to check-in, print off their boarding pass and bag tags before dropping it off at the bag drop desk. That however may be on the verge of change. What’s Happening A number of airlines […]

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What happens if you miss your flight

Airports are unfamiliar territory for the majority of us, and if you put anyone in an environment they don’t really know – they aren’t very comfortable. Unfortunately there are occasions where passengers may miss their flights due to a variety of reasons. I’m not going to write an exhaustive list, but sometimes it is very […]

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