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Catch up with the latest #PaxEx news from "in the air + on the ground"

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Take a look at posts that focus on the airline passenger experience... #PaxEx

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Latest Posts

Toot Toot! Eurostar gears up for the busy Bank Holiday Weekend

I can’t believe it, but the end of August is almost upon us. Here in the UK, that means a 3-day weekend. Hurrah! Commonly known as a Bank Holiday Weekend, this is the last one before Christmas. Wait, what? Yes, the most merriest time of the year isn’t actually that far away. Hence why shops […]

An Evening Event at the British Airways i360

I recently had the opportunity to attend a private event at the British Airways i360; a unique vertical cable-car attraction located along the bustling seafront in the city of Brighton and Hove. I thought I would share my experience with you and delve into why the i360 is a great venue to host a party or […]

Making the most of a layover in Lille: Shopping!

Depending on how you travel to the continent, a lot of Eurostar services will call at Lille-Europe and you might be required to change trains. A typical layover can be anything from 34-minutes to a couple of hours; but how do you make the most of it? Lille is a major city in Northern France […]

What happens if you miss your flight

Airports are unfamiliar territory for the majority of us, and if you put anyone in an environment they don’t really know – they aren’t very comfortable. Unfortunately there are occasions where passengers may miss their flights due to a variety of reasons. I’m not going to write an exhaustive list, but sometimes it is very […]

Business Travel: Making the most of your time in Los Angeles

For me, Los Angeles is a huge metropolis sprawling with a sense of wonder and adventure. With distinct “neighbourhoods” and probably the most diverse foodie culture I’ve ever seen.             I’ve had the opportunity to visit the “City of Angels” a number of times over the past few years; and each […]

Is Premium Economy being devalued by ancillaries?

Over the past few years, a number of airlines have introduced a number of paid-for propositions for Economy passengers. Such features include the opportunity to purchase an “enhanced” meal in the region of £15 to £22 which is served on china and features stainless steel cutlery. We already know that many airlines offer the option […]

Review: British Airways i360

Today, August 4 marks the first anniversary since the British Airways i360 opened in the public in Brighton and Hove. Designed and conceived by David Marks and Julia Barfield of Marks Barfield Architects, the same team behind The London Eye; the i360 features a 4-metres in diameter wide tower and a round doughnut-shaped glass viewing pod […]

Top tips for a stress-free flight over the summer holidays

Flying can be a stressful experience at the best of times, but that can escalate rapidly if you happen to be flying during the school holidays. As schools in the UK have just finished for the summer, here are some of my tips to ensure the start of your holiday is as stress-free as can […]

Traveller Trends by the Numbers with Air New Zealand

Air New Zealand have recently begun their new financial year, so the airline decided to release some key customer metrics from the past twelve months; which made for some interesting reading into travellers’ preferences and habits. So, here are some traveller trends from passengers flying with Air New Zealand. #AirNZTravellerTrends Between the 1st of July […]

Ben’s ship visit aboard the Azamara Journey

I recently had the opportunity to join Azamara in Southampton for a tour of one of their ships; the Azamara Journey. So today I’d like to share my experience with you. Azamara are a boutique-style premium cruise line with just two ships, and are a subsidiary of Royal Caribbean Cruises – one of the largest cruise operators […]

LEVEL to expand fleet with three new aircraft

Today International Airlines Group (IAG) announced they are converting three Airbus A330-200 aircraft options into confirmed orders for LEVEL, the low-cost long-haul airline which began operating from Barcelona at the beginning of June. This is great news for the aviation industry, as LEVEL will be able to expand to fly passengers to more destinations across […]