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Catch up with the latest #PaxEx news from "in the air + on the ground"

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Take a look at posts that focus on the airline passenger experience... #PaxEx

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Latest Posts

Making the most of a layover in Lille: Shopping!

Depending on how you travel to the continent, a lot of Eurostar services will call at Lille-Europe and you might be required to change trains. A typical layover can be anything from 34-minutes to a couple of hours; but how do you make the most of it? Lille is a major city in Northern France […]

What happens if you miss your flight

Airports are unfamiliar territory for the majority of us, and if you put anyone in an environment they don’t really know – they aren’t very comfortable. Unfortunately there are occasions where passengers may miss their flights due to a variety of reasons. I’m not going to write an exhaustive list, but sometimes it is very […]

Business Travel: Making the most of your time in Los Angeles

For me, Los Angeles is a huge metropolis sprawling with a sense of wonder and adventure. With distinct “neighbourhoods” and probably the most diverse foodie culture I’ve ever seen.             I’ve had the opportunity to visit the “City of Angels” a number of times over the past few years; and each […]

Is Premium Economy being devalued by ancillaries?

Over the past few years, a number of airlines have introduced a number of paid-for propositions for Economy passengers. Such features include the opportunity to purchase an “enhanced” meal in the region of £15 to £22 which is served on china and features stainless steel cutlery. We already know that many airlines offer the option […]

Review: British Airways i360

Today, August 4 marks the first anniversary since the British Airways i360 opened in the public in Brighton and Hove. Designed and conceived by David Marks and Julia Barfield of Marks Barfield Architects, the same team behind The London Eye; the i360 features a 4-metres in diameter wide tower and a round doughnut-shaped glass viewing pod […]

Top tips for a stress-free flight over the summer holidays

Flying can be a stressful experience at the best of times, but that can escalate rapidly if you happen to be flying during the school holidays. As schools in the UK have just finished for the summer, here are some of my tips to ensure the start of your holiday is as stress-free as can […]

Traveller Trends by the Numbers with Air New Zealand

Air New Zealand have recently begun their new financial year, so the airline decided to release some key customer metrics from the past twelve months; which made for some interesting reading into travellers’ preferences and habits. So, here are some traveller trends from passengers flying with Air New Zealand. #AirNZTravellerTrends Between the 1st of July […]

Ben’s ship visit aboard the Azamara Journey

I recently had the opportunity to join Azamara Club Cruises in Southampton for a tour of one of their ships; the Azamara Journey. So today I’d like to share my experience with you. Azamara Club Cruises are a boutique-style premium cruise line with just two ships, and are a subsidiary of Royal Caribbean Cruises – one of the […]

LEVEL to expand fleet with three new aircraft

Today International Airlines Group (IAG) announced they are converting three Airbus A330-200 aircraft options into confirmed orders for LEVEL, the low-cost long-haul airline which began operating from Barcelona at the beginning of June. This is great news for the aviation industry, as LEVEL will be able to expand to fly passengers to more destinations across […]

All new Minnie Van service coming to Walt Disney World

Wrapping up this week’s coverage from the D23 Expo, today’s announcement focuses on something away from the parks, but a new service which will make getting around the Walt Disney World resort a lot of fun. Minnie Vans! At the very recent D23 Expo in Anaheim, California; Bob Chapek – Chairman of Walt Disney Parks […]

Mickey and Minnie’s Runaway Railway coming to Disney’s Hollywood Studios

Continuing with this week’s theme of news from the D23 Expo, today I’m sharing the news of a brand new attraction which will be rolling into Disney’s Hollywood Studios at the Walt Disney World resort in Florida. May I present to you Mickey and Minnie’s Runaway Railway! Replacing The Great Movie Ride (Closing Aug 13), the new attraction […]