Aviation: Why Customer Recognition is Important
In a day where there are dozens, hundreds or even thousands of companies offering the same or similar product or service; the challenge to retain…
customer experience
Delta reinvents the international Main Cabin dining experience
Today Delta Air Lines have unveiled a brand new inflight dining experience which will feature in the Main (Economy) Cabin on international flights. The series…
Air New Zealand | aviation | PaxEx | Travel
Traveller Trends by the Numbers with Air New Zealand
Air New Zealand have recently begun their new financial year, so the airline decided to release some key customer metrics from the past twelve months;…
Hotel Review: Viceroy Santa Monica
Combining classic sophistication with contemporary chic, the Viceroy Santa Monica is a boutique hotel nestled in a prominent location in the heart of Santa Monica…
A luxury stay at the Viceroy Santa Monica
Combining classic sophistication with contemporary chic, the Viceroy Santa Monica is a boutique hotel nestled in a prominent location in the heart of Santa Monica…
Air New Zealand | aviation | IFE | Travel
Air New Zealand to refurbish 777-300ER aircraft
Air New Zealand have recently announced a rather exciting refurbishment programme for their seven Boeing 777-300ER aircraft; which will begin early next year and amount…
aviation | British Airways | IFE | Travel
British Airways completes 747 refresh
British Airways has finally completed a major refresh of 18 of their iconic Boeing 747s; marking the end of an expansive 11-month refurbishment programme. Devised as a…
Travel Etiquette: Is there a dress-code when flying?
Is there a dress-code when flying? Some may say there isn’t, where actually there very well could be. Specifically the policy does vary by individual…