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Catch up with the latest #PaxEx news from "in the air + on the ground"

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Take a look at posts that focus on the airline passenger experience... #PaxEx

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Latest Posts

ICYMI: JSB on Disney: Why solo trips are a lot of fun

I’m often asked if I mind ending up going to Disney alone, but the truth is I don’t. Roaming the parks solo can actually be quite a fun experience and is often how I’ve ended up meeting people whom I now call my best friends. Here are a few reasons why going to a Disney park on […]

My Favourite Flying Hacks

Today I’d like to share with you my top flying hacks. Whether it is on how to get the best price, beat the airport queues or make the most of your time in-flight. Here we go! Getting the best price When brainstorming your holiday plans, it’s always worth checking out online and print material to determine […]

Top tips for a stress-free flight this half-term

Flying can be a stressful experience at the best of times, but that can escalate rapidly if you happen to be flying during the school holidays. As schools and colleges across the UK break up for October half-term, here are some of my tips to ensure the start of your holiday is as stress-free as […]

Why hotels should embrace technology

Technology and hotels are the perfect match.  You could say they aretwo things which work well in trying to accomplish the following things: a – Enhancing the guest experience b – Increasing productivity and efficiency. From the simple functionality of a smartphone app where guests are ablue to view resort information, to the clever way of “chatting with […]

Delta unveils Zac Posen-designed, inspired employee uniforms

Delta Air Lines have just unveiled their brand new employee uniform, which has been designed by renowned New York fashion designer Zac Posen. More than 60,000 frontline colleagues will sport the contemporary collection, which blends bold colour pallets with classic styles. Posen has previously designed garments for the likes of Reese Witherspoon, Glenn Close and […]

Disneyland Paris unveils details for 25th Anniversary

  Today, Disneyland Paris have announced details about the resorts hugely anticipated 25th Anniversary; which will begin on March 26, 2017. The tagline for the celebration is “It’s Time to Sparkle“… and sparkle it shall! It’s hard to believe that Disneyland Paris will be turning 25 on April 12; a Disney resort which I have […]

My thoughts on self-service check-in

The past few years has seen many airlines introduce self-serve check in kiosks (SSK’s) at the airport, which allows passengers to check-in, print off their boarding pass and tag their own bags before dropping it off at the bag drop desk. Well, those clunky kiosks with an outdated front-end system are on the verge of being sent to […]

Hotel Review: Anaheim Marriott

I recently stayed at the Anaheim Marriott during a short work-trip and today I’d like to share my experience with you. On previous visits to the area, I’ve stayed on-site at the Disneyland Resort or in Los Angeles; so I was excited for a new experience. Built in 1981, the Anaheim Marriott is a large […]

BA + AirPortr team up to help you travel to the airport bag free

British Airways has teamed up with AirPortr to offer customers the opportunity to check-in their suitcases at home; and then travel to the airport without it… and they won’t have to see it again until they reach the baggage reclaim area at their destination. That’s right… you won’t have to struggle getting onto the Underground […]

Meet Dave – The star of Air New Zealand’s #BetterWayToFly Campaign

Allow me to introduce you to Dave; a migratory bird who happens to be one of Air New Zealand’s newest frequent flyers. Flying across the mighty Pacific Ocean every year mustn’t be an easy task for a bird, but it looks like Dave might have found a better way to travel. Take a look at […]

Photo of the Day: The London Skyline at Night

Today I thought I would share a photo of the iconic London skyline with you. This photo was taken back in April as I attended a Delta Air Lines corporate event which celebrated the launch of a non-stop service between London Heathrow to Salt Lake City. The event was held at a venue named Landing Forty Two at The […]

British Airways + M&S: Why I Think It’s Good News

Last week, British Airways announced a partnership with British brand Marks & Spencer; whom will be offering customers the option to purchase food at 30,000ft on domestic and short-haul flights from the 11th of January. This is a rather controversial move which replaces British Airways’ current proposition in the Domestic and Euro Traveller cabins; where customers presently receive complimentary drinks […]