Tried + Tested: Mobile Check In with Air New Zealand

A few years ago, passengers would need to stand in a queue at the airport to check-in for their flight a couple of hours prior to departure. Today, we are able to check-in remotely up to 24-hours before – which saves precious time on the day.

The simplicity of online/mobile check-in is fantastic and its something that is very popular.

I recently used Air New Zealand’s mobile check-in facility when checking-in for a flight to Los Angeles.
The process itself was pretty simple and I have included some screenshots from my experience below.

I already had the AirNZ Mobile App installed on my iPhone and received a notification shortly after the -24hr mark letting me know that online check-in was open. I then navigated to the home screen and followed the blue path.

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On the next page I was asked to confirm my flight details, passport information and to indicate how many bags I wished to check-in. The page also included information on Air New Zealand’s baggage policy and the list of goods which are prohibited from carriage. Moving forward, I was then able to select a seat or confirm my previous selection.

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The final page allowed me to confirm all my details and to add emergency contact details, before seeing the glorious screen which indicated I had successfully checked-in for my flight. Yippee!

From the home screen I was able to view my mobile boarding pass and add it to my Apple Wallet.

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The entire check-in process took approximately two and a half minutes, which was great. All I need to do when I arrive at the airport is to visit one of the self-service kiosks to scan my passport and print my bag tag before heading to one of the dedicated bag drop desks.

 

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It seems as though almost every airline now offers an online/mobile-check in facility. What do you think about this service?

Are you someone who swears by it, or do you prefer the old fashioned method and experience the complete check-in process at a single desk at the airport?

Whilst I love having a mobile boarding pass, I will ask for a paper boarding pass at the airport. Just so I can add it to my scrapbook.

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